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Contact Us


330 Main Street, Suite 102
Utica, NY 13502

Regular Office Hours:
Monday-Friday 9am-5pm

Polar Express Office Hours:
Wednesday-Sunday 10:30am-7pm

Utica Train Station
Adirondack Railroad Gift Shop
321 Main Street
Utica, NY 13501
Thendara Station (Old Forge)
2568 State Route 28
Thendara, NY 13472

We would love to hear from you!

This form will be responded to within office hours. For a track or equipment related emergency dial 1-800-819-2291 ext. 333
  • Example: Utica to Thendara, Thendara to Otter Lake, Princess and Superhero, Rail Bikes, Polar Express
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